Refund & Return Policy
At Indyluv Tranish Mart Private Limited, customer satisfaction is our top priority. If you are not entirely satisfied with your purchase, we are here to help.
This is a clear policy, but it needs to be localized for Indyluv Tranish Mart Private Limited to meet Indian e-commerce standards. Specifically, Indian consumers expect a clear “Window” for returns (usually 7, 10, or 30 days) and specific instructions for damaged goods.
Here is the refined, professional version of your Returns & Refunds Policy.
Returns & Refunds Policy
At Indyluv Tranish Mart Private Limited, customer satisfaction is our top priority. If you are not entirely satisfied with your purchase, we are here to help.
1. Eligibility for Returns
To qualify for a return, please ensure that:
The request is initiated within 7 days of receiving the product.
The item is unused, unwashed, and unopened, in the same condition as received.
The product is in its original packaging with all tags and labels intact.
A valid proof of purchase (invoice or order ID) is provided.
2. Non-Returnable Items
For hygiene and safety reasons, the following categories cannot be returned:
Personal Care & Beauty: Skincare, cosmetics, and intimate hygiene products.
Perishables: Food items or flowers.
Customized Goods: Any products made to specific customer requirements.
Gift Cards and downloadable software products.
Sale Items: Products purchased during “Clearance Sales” or using specific deep-discount coupons may be non-refundable.
3. Refund Process
Once we receive and inspect your returned item:
Notification: We will send you an email/SMS to notify you that we have received your returned item.
Approval: After inspection, we will notify you of the approval or rejection of your refund.
Credit: If approved, your refund will be processed, and the amount will automatically be credited to your original method of payment within 5–7 business days.
4. Exchanges (Defective or Damaged Goods)
We only replace items if they are defective or damaged upon arrival.
If you receive a damaged product, please contact us at support@amzocore.store within 48 hours of delivery.
Please include your Order ID and clear photos/videos of the damage.
5. Return Shipping
To initiate a return, please contact our support team to receive a Return Authorization.
Shipping Costs: Unless the return is due to our error (wrong item/damaged product), the customer is responsible for the return shipping costs.
Deductions: Shipping costs are non-refundable. If you receive a refund, the cost of return shipping may be deducted from your total.
High-Value Items: For products over ₹2,000, we recommend using a trackable shipping service. We cannot guarantee that we will receive your returned item.
6. Late or Missing Refunds
If you haven’t received a refund yet:
Check your bank account again.
Contact your credit card company/bank; it may take some time before your refund is officially posted.
If you’ve done all of this and still have not received your refund, please contact us at support@amzocore.store.
Need Help?
For any questions regarding refunds and returns, our team is available to assist you:
Email: support@amzocore.store
Grievance Officer: ChandraKant Misal
Address: Shop No. 12, 2nd Floor, Laxmi Place, Atta Sec-27, Noida-201301.
This is a clear policy, but it needs to be localized for Indyluv Tranish Mart Private Limited to meet Indian e-commerce standards. Specifically, Indian consumers expect a clear “Window” for returns (usually 7, 10, or 30 days) and specific instructions for damaged goods.
Here is the refined, professional version of your Returns & Refunds Policy.
Returns & Refunds Policy
At Indyluv Tranish Mart Private Limited, customer satisfaction is our top priority. If you are not entirely satisfied with your purchase, we are here to help.
1. Eligibility for Returns
To qualify for a return, please ensure that:
The request is initiated within 7 days of receiving the product.
The item is unused, unwashed, and unopened, in the same condition as received.
The product is in its original packaging with all tags and labels intact.
A valid proof of purchase (invoice or order ID) is provided.
2. Non-Returnable Items
For hygiene and safety reasons, the following categories cannot be returned:
Personal Care & Beauty: Skincare, cosmetics, and intimate hygiene products.
Perishables: Food items or flowers.
Customized Goods: Any products made to specific customer requirements.
Gift Cards and downloadable software products.
Sale Items: Products purchased during “Clearance Sales” or using specific deep-discount coupons may be non-refundable.
3. Refund Process
Once we receive and inspect your returned item:
Notification: We will send you an email/SMS to notify you that we have received your returned item.
Approval: After inspection, we will notify you of the approval or rejection of your refund.
Credit: If approved, your refund will be processed, and the amount will automatically be credited to your original method of payment within 5–7 business days.
4. Exchanges (Defective or Damaged Goods)
We only replace items if they are defective or damaged upon arrival.
If you receive a damaged product, please contact us at support@amzocore.store within 48 hours of delivery.
Please include your Order ID and clear photos/videos of the damage.
5. Return Shipping
To initiate a return, please contact our support team to receive a Return Authorization.
Shipping Costs: Unless the return is due to our error (wrong item/damaged product), the customer is responsible for the return shipping costs.
Deductions: Shipping costs are non-refundable. If you receive a refund, the cost of return shipping may be deducted from your total.
High-Value Items: For products over ₹2,000, we recommend using a trackable shipping service. We cannot guarantee that we will receive your returned item.
6. Late or Missing Refunds
If you haven’t received a refund yet:
Check your bank account again.
Contact your credit card company/bank; it may take some time before your refund is officially posted.
If you’ve done all of this and still have not received your refund, please contact us at support@amzocore.store.
Need Help?
For any questions regarding refunds and returns, our team is available to assist you:
Email: support@amzocore.store
Grievance Officer: ChandraKant Misal
Address: Shop No. 12, 2nd Floor, Laxmi Place, Atta Sec-27, Noida-201301.
